Refund Policy

  1. Refund of Payment Received – Passport Seva India provides private consultancy for travel, immigration, visa & Passport Application Online Services.
  2. Conditions governing the Refund Policy. The conditions are as follows A – any application processing related issues from Passport Seva India Website. B – any discrepancies or mistakes in the details filled by a customer while applying on our website or if there is any change of mind on the part of the customer.
  3. For travel packages and visa applications, there is no provision for any refund. The said services are totally non-refundable.
  4. Refund Processing Charges – For condition A – We may refund the full amount to the customer within 3 days of the approval for a refund. For condition B – Passport Seva India may deduct a refund processing charge of Rs. 750 in addition to the government charges incurred for processing the customer application.
  5. Disclaimer – Notwithstanding the above or any other provision, we are under no obligation to accept any refunds. We have sole discretion in deciding whether to accept the refunds or not depending on the merit of the case. Although we try to get the appointment date as desired by the customer but some times it is not possible with the regional passport office. So in that case, we may need to book another date available with the Passport Office. The customer has to choose from the multiple date options available at the time of booking.
  6. Clarification or Updates in Passport Application – If you have any queries, clarification, or updates in your application, you can write to us at support@passportsevaindia.in. In case we need any additional clarification about your passport application, our team will reach you by email or call.
  7. Cancellation of Application – The services – travel packages, visa & passport applications, once booked with us cannot be canceled.
  8. Force Majeure – Passport Seva India shall not be considered in breach of its satisfaction guarantee policy or default under any terms of service, and shall not be liable to the client for the following. Any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, pandemic, the act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).